Update by user Jan 25, 2017
I inadvertently put my company name in the field asking for the company name involved in the complaint. My company is Pebblenut Properties LLC and the company I am registering a complaint about is Park Cabins Inc.
Original review posted by user Jan 25, 2017
In July 2016 I put a 50% deposit on a park model cabin and was informed that the cabin I was buying was partially complete from another order that fell through. A new order I was told typically took 2 to 3 months to complete and deliver so mine was to only take approximately 2 months which would have been around the middle to end of September 2016.
That time came and went with various explanations as to why it was delayed. One explanation was that there were special orders that required very specific materials that had become difficult to get delaying the completion of those cabins ahead of mine. Another time it was too cold for workers to work. Other times had vague reasons for delay.
I paid a scheduled visit to both the larger and smaller plants in Bear Creek where I met with the then foreman, George who gave me a tour of both. I was shown a cabin that was supposedly mine that was framed up with all exterior and interior walls. It had at least 5 to 6 workers on it and George indicated they would be finished in 2 to 4 weeks with 4 weeks not likely being necessary. That projected completion date would have been around October 31st give or take.
That projected date came and went with yet more excuses on the delay in completion. Unbeknownst to me, Marianne London (who co-owns Park Cabins Inc with her husband Jack London) had contracted with Larry Smith, owner of Lil Lodges to construct the cabin and who also went into Chapter 7 bankruptcy on or about November 4th, 2016. In spite of that filing, which I did not know about at the time, I was given updates indicating workers were still working on my cabin. However, they could not have been working on it after filing Chapter 7 because both plants were closed.
I confronted Marianne about the Chapter 7 which she admitted that she had become aware of but supposedly not when it happened. She insisted that the Chapter 7 would be converted to a Chapter 11 reorganization and work would commence again with my cabin being at the front of the line to be completed. Through Mr. Russell Eason of Eason & Eason Law Office in Haleyville, AL I was informed that there would not be a Chapter 11 and that the Chapter 7 (dissolving the company) was moving forward and that no cabins would be going out now.
I contacted Marianne again to request a refund of $18,300, the amount of my deposit and her response was that a Chapter 11 was forthcoming and to be patient so I could get my cabin. I again advised her that I had already waited 6 months for a cabin and that my patience had worn out on waiting, to please refund the deposit to the bank that financed the construction. I have received no further correspondence and no money has been refunded as of the date of this review. While I cannot prove that Park Cabins / Marianne & Jack London are intending to defraud me and possibly others, the absence of refund of my deposit combined with their silence is telling.
Right now the majority of complaints are directly against Lil Lodges.
I am interested to know if there are others who have paid Park Cabins for a cabin but have not yet received theirs yet either. If anyone else is in the same boat, feel free to contact me at 225-305-9882.
Product or Service Mentioned:
Park Cabins By Jack London Kodiak Family Lodge Cabin Construction.
Reason of review: Problem with delivery.
Monetary Loss: $18300.
Preferred solution: Full refund.